Volunteers work for lesbian, gay, bisexual, transgender, and queer rights: Motivations at a Rochester social justice organization.
Gates, Trevor; Russell, Elizabeth; Gainsburg, Jeanne. Journal of Gay & Lesbian Social Services  2016.

The study found that LGBTQ+ volunteers are motivated primarily by their personal values, mission of the organisation, and desire to develop and maintain social relationships with the LGBTQ+ community. Implications for volunteer resource management and research are explored.

Development and evaluation of a brief LGBT competence training for counselors and clinical psychologists
Moleiro, Carla; Pinto, Nuno; Chhaganlal, Ana. Revista Transcultural, January 2014.

This study aimed to develop and test a brief training program on LGBT competencies for counselors and clinical psychologists. Pre- and post-training assessment of LGBT competencies was conducted though a written case vignette, and in addition a focus group was conducted as follow-up of the training two months later. Results revealed quantitative and qualitative changes in the ability of participants to respond to a case after the training and reported changes included impacts on personal and social lives of the clinicians at follow-up, beyond their clinical practice.

Supporting Lesbian, Gay, Bisexual and Transgender (LGBT) Callers
Samaritans Ireland. [No date]

This guide is written for volunteers to support them in providing a confidential, non-judgmental listening service to LGBT+ callers. It aims to advance their understanding of the circumstances and experiences of LGBT+ people in Ireland so that they may better understand the issues callers may be dealing with. In addition to the general reasons for someone calling, there are specific issues that LGBT+ callers may be facing.