Measurement & Assessment

What is the Future for NGO Governance?
Centre for Social Impact in partnership with the Superdiversity Institute for Law, Policy and Business. August 2019.

A report into the future of governance for New Zealand’s 114,000 (NGOs) has identified a need for considerable investment into NGO governance capabilities. NGO boards are facing a range of opportunities and challenges now and into the future. This report outlines the critical ones. 

Catalyst for Change: A Roadmap to a Stronger Charitable Sector
The Senate Special Committee on the Charitable Sector
Senate, Ottawa, Ontario, Canada. June 2019.

The Senate Special Committee on the Charitable Sector held extensive consultations with charities, non-profit, and volunteer groups to learn how Canada could better support their important work. The committee makes a number of practical recommendations to address those issues and more.

Time well spent: A national survey on the volunteer experience
Davies, John; Dobbs, Joy; Hornung, Lisa; Jochum, Veronique; McGarvey, Amy. National Council for Voluntary Organisations, January 2019.

This report analyses the findings of a nation-wide survey on volunteering, conducted in the UK, of more than 10,000 people, by YouGov for the National Council for Voluntary Organisations (NCVO). “It provides the most detailed analysis of volunteering for a decade.” 

True to label: Measuring value in the non-profit sector in Aotearoa New Zealand
Page, John.  Sport New Zealand, June 2018.

This is a major research report looking at how value is measured in the non-profit sector in Aotearoa New Zealand. It looks at 55 organisations including 15 sport and recreation bodies, examining publicly available documents. It asks how an interested party can tell what has been achieved using time and money provided by others. 

Recognising volunteering in 2017: Summary report

Volunteer Canada, 2017.

This report approaches the question: How do we recognise volunteering? Through the likes of social media and technology, the way Canadians interact with community organisations has changed, and this paper seeks to investigate that. Excerpt: “Four key areas where individuals choose to advance social good outside of formal volunteering activities: consumerism, technology and data, investing and business owner practices.”

The New Zealand cause report: Shape of the charity sector

McLeod, John. JBWere, March 2017.

This report covers two main areas: first, the bigger picture of what the not-for-profit sector is, where it fits in a New Zealand and global context, and more significantly, the changes seen over the last decade and the implications of this into the future; secondly, a close look at the individual charity sub sectors. One of the most important aspects of the report is to demonstrate how important the not-for-profit sector is to New Zealand society.

Outcomes, accountability and community & voluntary organisations in New Zealand: Holy Grail, Black hole or wholly possible?
Nowland-Foreman, Garth.  Centre for Not for Profit Leadership (Auckland), 2016.

This paper suggests there are both practical and conceptual problems relying on an Outcomes approach, including counter-productive incentives, and perverse threats to an organisations actual learning and on-going improvement. The paper concludes with what, instead, might be useful and realistic for both funders and community & voluntary organisations to do in the face of these increasing demands for an Outcomes focus.

Volunteering, Happiness and Public Policy

Binder, Martin; Freytag, Andreas. Journal of Economic Psychology, 2012.

This study builds on previous studies demonstrating positive relationships between volunteering and subjective well-being. The study uses a large-scale data set (the British Household Panel Survey), takes into account personality traits, establishes a control group using matching estimators, and controls for extremely happy or unhappy individuals using quantile regressions. The study therefore delivers a robust, causal demonstration of the impact of regular volunteering on well-being and shows that the positive effects of volunteering increase over time.

Manual on the measurement of volunteer work

International Labour Office (Switzerland), 2011.

This article presents a data collection strategy for measuring volunteer work that is cost-effective and reliable, a definition of volunteer work, a measurement methodology to identify volunteer workers and their characteristics, and an estimation methodology to value their work. 

Fisher, Craig. Chartered Accountants Journal of New Zealand, April 2010.

This paper deals with the need to measure, value and record volunteer input in the annual financial statements of charities or other not-for-profit entities. It outlines the key principles and questions involved in doing so, then discusses how to determine the value of a volunteer. Finally, it considers possible challenges.

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