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Best practice guidelines review

Volunteering New Zealand is leading a review of volunteer best practice guidelines.


  • Organisations need effective tools and support to manage volunteers
  • Guidelines need to meet diverse needs and be inclusive
  • Volunteering is changing, demanding a change of approach.

The Best Practice Guidelines are one of Volunteering New Zealand initiatives to support and develop managers and coordinators of volunteers in New Zealand. They build on the work completed during the development of the  Competencies For Volunteer Managers  and Best Practice Toolkit .

This suite of tools were developed by Volunteering New Zealand and the sector with extensive consultation and input between 2010-2015.  We are conducting a review from an inclusion and accessibility lens.

What we are doing

We have reviewed how well the Best Practice Guidelines meet current needs and identified gaps that a refresh of the BPGs should address. See a summary of the review.

Volunteers are at the heart of the proposed new guidelines framework in the form of a volunteer life cycle. We have identified seven evidence-based practice areas. Co-design workshops will help identify for each area key principles, what good practice looks like, and actions and ideas to implement them.

Our goal is for simplified, accessible, inclusive tools and resources to support good volunteer involvement, meeting people where they are at.

Get involved

Would you like to take part in an online, co-design workshop to help design new guidelines? Sign up here for one or more sessions.

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