Outcomes, accountability and community & voluntary organisations in New Zealand: Holy Grail, Black hole or wholly possible?

Nowland-Foreman, Garth. Centre for Not for Profit Leadership (Auckland), 2016. This paper suggests there are both practical and conceptual problems relying on an Outcomes approach, including counter-productive incentives, and perverse threats to an organisations actual learning and on-going improvement. The paper concludes with what, instead, might be useful and realistic for both funders and community & voluntary organisations to do in the face of these increasing demands for an Outcomes focus.