Best Practice Guidelines
The guidelines are a tool for volunteer managers to improve volunteer engagement. There are seven practice areas, from the moment a volunteer hears about your organisation, to when they leave.
How do we use the guidelines?
Each practice area includes key principles, describes what good volunteer practice looks like and what volunteers need. Identify the practice area(s) you need help with, reflect on “what good looks like”, and access resources as needed.
Who can use the guidelines?
The guidelines have been designed with small to medium-sized community organisations in mind. However, anyone can use them. The seven practice areas apply to all organisations that work with volunteers.
Organisations
By organisations to identify areas of strength and areas for development
Volunteer Managers
By volunteer managers, leaders, and co-ordinators
Volunteers
By volunteers to know what good practice looks like
Advisors
By those providing support and advice to boards on strategic volunteer issues
Funders & Donors
By funders and donors interested in the volunteer centric capability of those they support
How were they developed?
The guidelines were developed by Volunteering New Zealand | Tūao Aotearoa in collaboration with the community sector. They draw on the experience and wisdom of volunteers and sector leaders across Aotearoa New Zealand. Over 400 people contributed to the creation of these guidelines.
