Best Practice Resources
Get guides and templates to help manage volunteers


Exit volunteers
Sample exit interview
There are many reasons that your organisation may need to exit a volunteer. Perhaps they are no longer able to perform the role, cannot safely complete the required tasks, or are not aligned with the values or vision of the organisation. Exiting a volunteer is sometimes necessary, but not always an easy process.

Recruit & engage
Screening volunteers
Screening practices are ongoing and go beyond the selection process. Screening promotes better volunteer matching, improved quality and safety of programs and reduced risks and liability. The 10 steps of screening give clear guidelines for developing screening policies and practices.

Recruit & engage
Strategies for volunteer recruitment
Volunteer recruitment is vital to the success of nonprofit and community organisations. Effective volunteer recruitment leads to a strong and engaged volunteer base, driving the organisation’s mission and success. Implementing the right strategies can greatly impact the organisation’s ability to recruit volunteers.

Celebrate volunteer impact
Te Pūaha Talks – an introduction to evaluation
Evaluation is an essential social impact tool. We all want to make a positive difference through our work but can struggle to understand and demonstrate that difference clearly. How do you practically work out the contribution you are making? How can you be assured you are not doing harm or unintentionally holding the status quo in place? How can you learn and adapt along the way?

Virtual volunteering
Virtual Volunteering – Designing Roles and Projects
A guide to understanding and implementing virtual volunteering. Virtual Volunteering is volunteering using the internet, offsite from the organisation in a range of tasks. Virtual volunteer roles may open opportunities to engage more volunteers, including the chance to engage people or bring skills that would otherwise not be possible.