Sector Research

VNZ has recently updated information about relevant research on various aspects of volunteering, including policy research, social psychological aspects of volunteering, gender, ethnicity and disability as well as more practically focused research. Articles are from 2000-2016 and will be updated yearly. We will continue to add topics in coming weeks. (22/2/2017)

Thanks to librarian Dianna Roberts for her volunteer assistance and expertise.
Where full text is not available ask your local library to obtain a copy for you.

    • Canadian Code for Volunteer Involvement (CCVI)
      Volunteer Canada, 2012.
      The CCVI is a framework for involving volunteers in all levels of an organization. This includes volunteers working in leadership, direct service and virtual roles.
      Download the Canadian Code for Volunteer Involvement

      Involving volunteers from culturally and linguistically diverse backgrounds
      National Volunteers Skills Centre, Volunteering Australia. Information sheet, January 2006.
      Many organisations would like to involve volunteers from diverse cultures, but some are unsure of how to engage with CALD communities. In this information sheet we will look at tips for engaging with CALD communities, and for recruiting and managing volunteers from diverse backgrounds.
      Download the PDF: Involving volunteers from culturally and linguistically diverse backgrounds

      Mana Mahi Resource: a guide to the employment of people in the Tangata Whenua, Community and Voluntary Sector Organisation
      A series of guides and resources on employment relations issues for tangata whenua, community and voluntary sector organisations. ManaMahi contains 17 best practice guides and 6 resource booklets relating to a wide range of employment relations issues.
      Go to Mana Mahi Resources

      Mana Mahi Update 2: A Guide to the Employment of People in the Tangata Whenua, Community and Voluntary Sector Organisations
      Updates the main Mana Mahi employment resource and should be read along with it. Includes information on the recent changes to the Employment Relations Act 2000 and the Holidays Act plus additional information on collective agreements and their application in this sector.
      Download the PDF: Mana Mahi Update2

      Summary of Key Findings of “What works? A systematic review of research and evaluation literature on encouragement and support of volunteering”
      Victoria Business School [2010?]
      The Department of Internal Affairs commissioned a systematic literature review to assist Lottery Grants Board and its distribution committees to make distribution decisions that are evidence-based, and to focus on the most effective interventions. The literature review summarises academic sport and practitioner research and evaluation from New Zealand and overseas – mostly Australia, the United Kingdom and the United States – on what works to encourage participation in volunteering and support the management of volunteers. The review highlights research on volunteering in areas funded by Lottery Grants Board, for example, environment and heritage, and community and social services.
      Download the PDF: Summary of Key Findings of “What works?”

      Sustainable Management Practices in the Voluntary Sector.
      Torstonson, Sharon. Community Research Organisation. (2007)
      We have become more aware that it’s not enough just to work for changes elsewhere in our community and society. We also had to look at our own behaviour. This increasing awareness has led us to a number of new or changed policies and practices, some more challenging than others and all requiring new ways of thinking and behaviours.
      Download the PDF: Sustainable Management Practices in the Voluntary Sector

      Volunteer peer supervision: in an ever-changing social service environment
      by Jason Rushton Aotearoa New Zealand social work: review, 2015; v.27 n.3:p.68-77.
      Aims to spark a conversation surrounding the importance of peer supervision with social service volunteers from the New Zealand Federation of Voluntary Welfare Organisations (NZFVWO).

      Go to Ebsco to read article

      Volunteer-related training in emergency services: findings from qualitative research
      Pells, Sharon (2008), NZIER.
      Qualitative research (depth interviews with 52 emergency services volunteers and other stakeholders) to identify how to lift training participation of emergency services volunteers, and the impact of training on service delivery.
      Download the PDF:Volunteer-related training in emergency services

      Volunteerism: Alive and Well or Dying Quietly? Learnings from New Zealand community based organisations, volunteerism experts and social enterprises
      Wanwimolruk, M. (2014) Community Research Organisation.
      A reworked extract from a wider report on volunteering in Plunket.
      What are the key success factors for the organisations that are doing well in the volunteering space? What are some common challenges? What learnings can be shared for the benefit of others in the Third Sector?

      Download the PDF:Volunteerism: Alive and Well or Dying Quietly?

      What works? A systematic review of research and evaluation literature on encouragement and support of volunteering
      Department of Internal Affairs: DIA June 2010
      In the survey, sports volunteers report many positive experiences but also identify some challenges and barriers to successful volunteering. This report includes recommendations on ways to improve the sports volunteer experience.

      Go to the article: What works? A systematic review of research and evaluation literature…

    • Assessing the benefits for conservation of volunteer involvement in conservation activities
      Karen Bell, New Zealand. Department of Conservation. 2003.
      The report investigates the existing benefits of the Conservation Volunteer Programme for both conservation advocacy and the volunteers, discusses whether this programme is meeting conservation advocacy goals, and then makes recommendations about improving the programme to meet these goals.
      Download the PDF:Assessing the benefits for conservation of volunteer involvement in conservation activities

      Your park in your hands: a guide to volunteering in our parks.
      North Shore City (N.Z.). City Council. Print book Publication: [Auckland, N.Z.]: North Shore City, 2006.
      Check with your library.

      Assessing the benefits for conservation of volunteer involvement in conservation activities
      Author: Bell, Karen (Karen Sarah)
      Publisher: Wellington, N.Z.: Dept. of Conservation, c2003.
      ISBN: 0478224397 (pbk.)
      Description: 56 p.: ill. ; 30 cm.
      Volunteer workers in conservation of natural resources–New Zealand; Conservation of natural resources–New Zealand; Wildlife management–New Zealand; Nature conservation–New Zealand; Environmental protection–New Zealand; Voluntarism–New Zealand–Evaluation.
      Series: Science for conservation; 223.

      Check with your library.

      Valuing community group contributions to conservation
      Author: Ned Hardie-Boys
      Publisher: Department of Conservation
      Journal: Science for Conservation 299. 68 p. 2010
      201 community partners of the Department of Conservation participated in a survey investigating the types and benefits of their partnership arrangements, and the value of the resources they contribute to conservation activities. The groups contributed approximately $15.8 million over the 12 months surveyed, representing a return of $3–$4 for every $1 of government funding. Groups were making the greatest contribution to increasing community participation and the least contribution to improving historic/cultural heritage. The report identifies recommendations to support improvements in policy making and planning, and service delivery when working with the community and voluntary sector.
      Download the PDF:Valuing community group contributions to conservation

    • Business community partnerships in New Zealand: Understanding experiences of partnership
      Dr Louise Lee, Department of Management College of Business Massey University, 2007.
      This research examined business community partnerships that address social issues. The study demonstrated that pragmatic versions of partnership are more concerned with the self-interests of the stakeholders, rather than shared community concerns. The findings highlight trust, power and the negotiation of mutual interests as critical issues to understanding business community partnerships in the NZ context.
      Download the PDF: Business community partnerships in New Zealand

      Corporate social responsibility and the Millennials.
      McGlone, Teresa; Spain, Judith Winters; McGlone, Vernon. Journal of Education for Business. Jul/Aug2011, Vol. 86 Issue 4, p195-200. 6p.
      The authors examined the corporate social responsibility (CSR) attitudes of college students and the correlation of these attitudes with willingness to work for companies that emphasize CSR through employee volunteerism. The outcome from an event consisting of 9 high-level executives from for- and nonprofit companies explaining their CSR philosophy to these students is described. Results indicated that the event itself was responsible for changes in the students’ attitudes and were not correlated with earlier attitudes or actions.
      Check with your library.

      Corporate volunteering: a case study centred on the motivations, satisfaction and happiness of company employees.
      Paço, Arminda do; Nave, Ana Cláudia. Employee Relations. 2013, Vol. 35 Issue 5, p547-559. 13p.
      The purpose of this paper is to analyse the motivations that lead employees to agree to participate in the corporate volunteering activities promoted by their companies, as well as to assess their level of satisfaction and happiness with the activity of volunteering. The results indicate a similar hierarchical organisation of the motivations when compared with some previous studies. The volunteers’ experience is satisfactory in all aspects, and is positively related to feelings of happiness. However, the results evidence a weak/moderate relation between volunteers’ motivations and happiness/satisfaction.
      Check with your library.

      Corporate volunteering: benefits and challenges for nonprofits
      O Samuel, P Wolf, A Schilling – Nonprofit Management and Leadership, Volume 24, Issue 2 Winter 2013 p 63–179.
      Key findings suggest that a majority of the questioned nonprofits lack strategic behavior and management tools for undertaking volunteer partnership projects with companies. This article suggests that the key to successful future cooperation between nonprofits and profit-oriented organizations lies in the processes of internal evaluation and subsequent strategy development.
      Check with your library.

      Corporate volunteering–business implementation issues
      L Lee. International Journal of Business Environment, Volume 4 issue 2. 2011.
      Louise Lee is a Lecturer in the School of Management at Massey University, Wellington, New Zealand. This paper provides practice-based insights into corporate social responsibility (CSR) implementation by examining business managers’ understandings of the drivers and operating practices for corporate volunteer schemes and the challenges facing business managers in implementing such initiatives. Managers face challenges organising corporate volunteering programmes in ways that support significant social goals, while serving strategic business interests and offering meaningful experiences for employees.
      Check with your library.

      Corporate volunteering : how to support your staff to support your community
      Vanisa Dhiru. Human Resources Magazine. Jun/Jul2014, Vol. 19 Issue 2, p24-25. 2p.
      Volunteering New Zealand talks to HRINZ about what corporate volunteering is, the benefits for all the parties involved and what can be done to improve the practice in the future.
      Check with your library.

      Corporate citizenship is linked to business success, says Stanley Litow, IBM Foundation [Interviews]
      Chaturvedi, Anumeha. The Economic Times (Online) [New Delhi] 14 Feb 2015.
      Stanley Litow, vice president – corporate citizenship and corporate affairs, and president, IBM Foundation, spoke to ET about the importance of employee volunteerism in corporate citizenship and how it has evolved from a cheque-book philanthropic model to providing sustainable, measurable reforms and even curbing attrition.
      Check with your library.

      Employee volunteering : Observations from the front-line: A report on community & business perspectives on employee volunteering in New Zealand
      Dr Louise Lee, Department of Management College of Business Massey University, 2008.
      Louise Lee interviewed managers from 29 organisations as part of research on community and business perspectives on employee volunteering in New Zealand.
      Download the PDF:Employee volunteering : Observations from the front-line


      Exploring partnerships from the perspective of HSO beneficiaries: The case of corporate volunteering.

      Samuel, Olga; Roza, Lonneke; Meijs, Lucas. Human Service Organizations: Management, Leadership & Governance. Jun-Aug 2016, Vol. 40 Issue 3, p220-237.
      Key findings suggest that beneficiaries’ perceptions are influenced by involvement in the development of the projects, the perceived quality of interaction, and the sustainability. The authors conclude that beneficiaries welcome the change in their daily routines, while acknowledging the lack of reciprocity but argue that corporate volunteering does not necessarily produce a win-win situation.
      Check with your library.

      The giving generation.
      Agovino, Theresa. HR Magazine. Sep2016, Vol. 61 Issue 7, p36-44. 6p.
      The article examines how successful companies are encouraging employees to be involved in charitable works and volunteer activities.
      Check with your library.

      Giving time, time after time: Work design and sustained employee participation in corporate volunteering
      AM Grant. Academy of Management Review; Oct 2012, Vol. 37 Issue 4, p589.
      Corporate volunteering programs are important channels for expressing care and compassion, but little research has examined when and why employees sustain involvement. Integrating work design and volunteering theories, the author introduces a model that explains how depleted task, social, and knowledge characteristics of jobs trigger compensatory motives during initial volunteering episodes.
      Go to the article:Giving time, time after time

      Global corporate volunteering : handbook and business cases
      Madrid: Foundation CODESPA, 2012.
      This guide approaches Global Corporate Volunteering (CV) through a series of essays, interviews, and case studies that present good practices of companies from all over the world that innovated and resolved challenges through Global CV. The contributions are from experts and organizations with an international consolidated track record.
      Download the PDF: Global corporate volunteering

      Global Corporate Volunteering – Interim report 2011
      This report contains interim results on the regional and global assessment of the nature and scope of corporate volunteering worldwide and region by region and the trends, challenges and opportunities that are shaping it. It also contains the Global Companies Study which focuses on how global companies organise and manage their volunteer efforts.
      Download the PDF: Interim report 2011

      The impact of corporate volunteering on CSR image: A consumer perspective.
      Plewa, Carolin; Conduit, Jodie; Quester, Pascale; Johnson, Claire. Journal of Business Ethics. Mar2015, Vol. 127 Issue 3, p643-659. 17p.
      This study takes a preliminary step towards understanding consumers’ response to corporate volunteering initiatives. It demonstrates that CV programmes have a positive impact on stakeholder groups, impacting positively on consumers’ perceptions of the firm and their cognitive, attitudinal and behavioural loyalty. It is hoped this study will inspire future research into CV as an important CSR initiative and that it will encourage firms to continue to pursue CV, a socially responsible activity that benefits many groups within the community.
      Check with your library.

      Internal marketing for engaging employees on the corporate responsibility journey.
      Sanchez-Hernandez, Isabel; Grayson, David. Intangible Capital. 2012, Vol. 8 Issue 2, p275-307.
      The results suggest that managers must ensure that internal aspects of management, such as internal communication and employee commitment are taken into account in order to get success in corporate responsibility issues. Managers need to be more proactive trying to introduce the marketing function in human capital issues. Understanding employees’ wants and needs and selling internally responsibility goals would make external efforts in developing a responsible strategy much more likely to succeed.
      Check with your library.

      The invisible crowd – valuing volunteer services
      Narraway, Gwyn; Cordery, Carolyn. Chartered Accountants Journal of New Zealand, Dec 2006; v.85 n.11:p.71-72.
      Assesses available models for not-for-profit entities to measure the value of time donated by volunteers to their organisations in order to be able to include that value in their statements of financial performance.
      Check with your library.

      Leadership : profiles in corporate philanthropy
      Compiled and illustrated by Aaron Hurst and Tal Kapulnik. New York: Taproot Foundation, 2012.
      Highlights of interviews with 21 corporate leaders about their careers, passions and the evolving relationship between business and community.
      Download the PDF: Leadership : profiles in corporate philanthropy

      (Mis)Using employee volunteering for public relations: Implications for corporate volunteers’ organizational commitment
      Mignonac, Karim; Gatignon-Turnau, Anne-Laure. Academy of Management Annual Meeting Proceedings. 2013, p203-208. 6p.
      Company support for employee volunteering (CSEV is a corporate social responsibility (CSR) activity that offers great potential for strategic and human resource management, such as enhancement of employee motivation and commitment, cohesion and teamwork, professional development, as well as reputational gains with regard to investors, clients and future employees. This study makes the general assumption that employee perceptions of what the volunteering program means to the company can affect how employees themselves respond attitudinally to company support for employee volunteering.
      Check with your library.

      Social responsibility climate as a double-edged sword: How employee-perceived social responsibility climate shapes the meaning of their voluntary work?
      Yim, Frederick; Fock, Henry. Journal of Business Ethics 114.4 (Jun 2013): 665-674.
      This study argues the need to enhance volunteer work meanings. The authors hypothesize that pride in volunteer work and volunteering as a calling are determinants of perceptions of the meaningfulness of volunteer work. In addition, they reveal that an organization’s social responsibility climate (SRC) is a key moderator in these relationships.
      Check with your library.

      Sweet charity
      Luxmoore, Alaina. Employment today (Auckland, N.Z.), May 2015; n.191:p.38-41.
      Discusses the merits of businesses being involved with charities, the community and environmental issues. Encourages a new approach to managing social responsibility in businesses – in particular employee-led philanthropy.
      Check with your library.

      The volunteer culture
      Hurley, Lynette. Engineering insight, Nov/Dec 2013; v.14 n.6:p.32-33.
      Focuses on the work of Engineers Without Borders New Zealand (EWBNZ), which is an organisation of engineering professionals and students who volunteer their time to deliver humanitarian engineering to disadvantaged communities in NZ and the Pacific. Talks about the important role sponsors’ Corporate Social Responsibility (CSR) activities play in achieving the organisation’s goals.
      Check with your library.

    • Engaging Queenslanders : a guide to engaging people with a disability
      (2007) Brisbane: Department of Communities  (3), 2007
      While the guide’s title refers to engaging people with a disability, successful engagement programs are likely to also involve the families and carers of people with a disability, people who work for disability organisations in a paid or voluntary capacity, public advocates, academics and others with an active interest in disability issues.
      Download the PDF: Engaging Queenslanders : a guide to engaging people with a disability
      Brisbane:

      Gain without pain : how the voluntary sector can help deliver the social care agenda for people with disabilities
      Institute of Public Care, Oxford Brookes University, 2010 ;  Voluntary Organisations Disability Group, 2010
      Big cuts in public spending make it all the more necessary to find new ways of working. The VODG wants to work with councils to transform services for disabled people. In a series of case studies from 10 charities, all of them VODG members, Gain Without Pain shows how the innovation and expertise of the voluntary sector can be harnessed to improve public services and save money at the same time. The case studies demonstrate that services can be organised around the needs of disabled people in radically new ways without resorting to the widely expected slash and burn approaches to cost-cutting by the public sector.
      Read the report: Gain without pain

      To stand beside: the advocacy for inclusion training manual: empowering people who support, assist or represent people with intellectual disability.
      Stone, Kevin. Fyshwick, ACT:  Stone & Associates, 1999. 178 p.; 28 cm. 0646382993.
      This manual is intended to be used in conjunction with advocacy training programs, workshops and seminars.  Aimed at independent voluntary and paid advocates and those who might have an indirect role in advocating the interests of people with a disability, such as people working in social and community welfare agencies, residential support services, as well as people with a disability and family members.  Broken into 6 sections – power, mission, vision, roles, skills, methods.
      Check with your library.

    • Volunteering: a choice or responsibility?
      Katene, Rahui. Playcentre Journal, Win 2010; n.138:p.14-15.
      Presents a speech by Rahui Katene, Member of Parliament for Te Tai Tonga, on the importance of every family’s contribution to our children’s and communities’ successful future. Looks at how the volunteer base is supported.

      Check with your library.

      Janis Blong Toktok: Pri-Skul Asosiesen Blong/ Vanuatu and the role of New Zealand Volunteers
      Author:  Dr Peter Swain, Jennifer James & John Schischka
      Publisher:  Te Tūao Tāwāhi Volunteer Service Abroad, Wellington
      Year:   2008
      Summary: Janis Blong Toktok, a “chance to talk”, is a qualitative analysis of the contribution of VSA volunteers to the development of early childhood education through partnership with the Pri-Skul Asosiesen Blong Vanuatu (PSABV).  Janis Blong Toktok tells the story of the development of vilij kindi and the impact of the VSA volunteers, in partnership with PSABV, on the development of educational opportunities and on the local children and their communities.  This case study gives voice to the aspiration of Ni-Vanuatu for quality education, and identifies a recent shift towards an indigenous approach to education in Vanuatu.

      Check with your library.

      Zoom into Action: Family guide to volunteering
      PBS Kids, produced by Educational Programming and Outreach,WGBH Educational Foundation.
      Year: 2002
      This material from a television show aims to introduce young children to volunteering by providing ways that families can volunteer together. It provides ideas for short projects of one to two hours.From there, families can extend the time involved depending on children’s ages and interests.
      Read the PDF: Zoom into Action

       


    • CDEM Competency Framework Technical Standard [TS 02/09]
      Wellington : Civil Defence Emergency Management, 2009.
      The Framework is the result of extensive work across the CDEM sector and its release signified the beginning of our journey towards professionalising emergency management in New Zealand.

      Read the PDF: CDEM Competency Framework Technical Standard

      Centralised coordination of spontaneous emergency volunteers: the EV CREW model
      Blythe McLennan, Julie Molloy, Joshua Whitaker, John Handmer. Australian journal of emergency management, Volume 31 Issue 1, 2016.
      This paper presents spontaneous volunteering as an empowering and legitimate component of recovery and resilience and, when coordinated appropriately, it adds value to recovery, is rewarding for volunteers, and reduces associated risks for volunteers, recipient organisations and communities. It also emphasises that central coordination does not replace traditional emergency management volunteering nor informal helping behaviour and emergent volunteerism.

      Go to the article: Centralised coordination of spontaneous emergency volunteers

      Describing the value of the contribution from the volunteer fire brigade
      PricewaterhouseCoopers (N.Z.) , New Zealand Fire Service Commission. Print book. [Wellington, N.Z.] : New Zealand Fire Service Commission, [2010]
      This research examines the economic and social value of volunteer fire brigades in small remote communities in New Zealand. Based on desk research, a survey and interviews, it describes and measures the non-monetary benefits that a volunteer fire brigade contributes to these communities and estimates the economic value added to them.
      Go to the PDF: Describing the value of the contribution from the volunteer fire brigade

      Factors influencing the successful integration of ambulance volunteers and first responders into ambulance services
      O’Meara, Peter, Vianne Tourle, and John Rae. Health & social care in the community 20.5 (2012): 488-496.|
      This study identifies the factors associated with the successful integration of ambulance volunteers and first responders into major ambulance services in Australia and New Zealand and then proposes a model of volunteer management for ambulance services. If the suggested approaches were replicated more widely, a viable and effective volunteer emergency health response system could be established in those areas where it is uneconomic or impractical to provide a salaried ambulance service staffed with professionally qualified paramedics.
      Check Google Scholar.

      Glimpses of a better world: The role of tangata whenua, community & voluntary sector in the Canterbury earthquake recovery
      Address to Our Future Community and Voluntary Sector Forum, Hosted by Council of Social Services Christchurch and Te Runaka ki Otautahi Kai Tahu, Christchurch, 28 July 2011.
      One of the tribute songs written following the Canterbury earthquake includes the line “We are not heroes; we are a team”. In the aftermath of our quakes, who could be failed to be moved by so many people suddenly becoming altruistic, resilient, resourceful, and brave, stirred and motivated by a newfound sense of community and purpose. We have seen glimpses of a better world.
      Go to the PDF: Glimpses of a better world

      Helping the helpers: assisting staff and volunteer workers before, during, and after disaster relief operations
      Quevillon, Randal P., et al. Journal of clinical psychology, Volume 72, Issue 12 Dec. 2016.
      This article emphasizes the role of both individual and management participation and commitment to relief worker support and positive experience in DROs and provides suggestions for doing so. These suggestions are derived from the empirical and experiential literature and extensions from the theoretical background, and from our experience as managers in DROs.
      Check PubMed.

      Mental health needs of disaster volunteers: a plea for awareness
      Lavonne M. Adams. Perspectives in psychiatric care, Volume 43, Issue 1 February 2007 Pages 52–54.
      Disaster response volunteers may experience mental health needs, particularly following extended or multiple deployments. This article attempts to heighten the awareness of psychiatric mental health nurses regarding mental health needs of disaster volunteers.
      Check PubMed.

      Responders : the New Zealand volunteer response teams, Christchurch earthquake deployments
      Pete Seager, Deb Donnell Format: Print book Publication year: 2013.
      Behind the scenes of the February 2011 Christchurch Earthquake and the Civil Defence & Emergency Management registered volunteer teams deployment
      https://tepuna.on.worldcat.org/oclc/828626926?databaseList=283&databaseList=3928&databaseList=3930&scope=sz:36639

      Report on the attraction, support and retention of emergency management volunteers : executive summary
      Esmond, Judy. Commonwealth of Australia, 2009.
      The aim of the Volunteer Action Plan is to outline options to enhance the attraction, support and retention of emergency management volunteers. The Plan proposes 11 national actions to enhance volunteer attraction, support and retention. The proposed actions have been prioritised into three categories (top priority, medium priority and lower priority), according to feedback received during a consultation process with the jurisdictions and volunteer peak bodies.
      Go to the PDF: Report on the attraction, support and retention of emergency management volunteers

      Spontaneous volunteer management resource kit
      Australian Red Cross, 2010.
      Includes a framework and supporting materials that aim to help better manage spontaneous volunteers in an emergency, regardless of whether they are used.
      Go to the PDF: Spontaneous volunteer management resource kit

      State Emergency Service (SES) volunteer members : an investigation into coping abilities and adjustment strategies following emergency activations
      Shipley, Felicity; Gow, Kathryn. Australasian Journal of Disaster and Trauma Studies (Online), 2006; n.1.
      Examines the individual utilisation of coping abilities and adjustment strategies of State Emergency Service (SES) volunteer members following stressful incident call-outs. Reports on the range of idiosyncratic individualised coping abilities and deliberate adjustment strategies of SES volunteer members.

      A study of recruitment and retention of volunteer emergency personnel and the implications for the New Zealand Fire Service : what if you had an emergency and no one came? : for paper 130.703: Project in emergency management
      Ian R. King. Thesis/dissertation. [2007]
      Project in emergency management (Grad. Dip. Emerg. Mgt.)–Massey University, Palmerston North, 2007.
      [No summary available]
      Studying social technologies and communities of volunteers in emergency management
      Herranz, S. [et al.] In: C&T’13: Proceedings of the 6th International Conference on Communities and Technology, Munich, Germany, 2013.
      Communities of volunteers are fundamental agents in the emergency management process. In spite of the unquestionable value that social technologies could bring to such communities of volunteers it is not clear whether they are exploiting all their potential and why. The results of the study suggest the need to address specific design challenges related to reliability, integrity, and efficient analysis of information.
      Training for rural firefighters : motivators and impediments
      Corydon Consultants. Print book. [Wellington, N.Z.]: New Zealand Fire Service Commission, [2008]

      Volunteer coordination in CDEM : director’s guideline for Civil Defence emergency management groups
      Wellington, N.Z.: Ministry of Civil Defence & Emergency Management, 2013. DGL 15/13.
      Provides a broad overview of volunteer coordination, with a particular focus on CDEM-trained volunteers (community members who are registered, screened and trained during readiness), and spontaneous volunteers (who emerge during response).
      Read the PDF: Volunteer coordination in CDEM : director’s guideline for Civil Defence emergency management groups

    • Assessing the benefits for conservation of volunteer involvement in conservation activities.
      Bell, K. Dept. of Conservation. Science for Conservation 223. 56 p. 2003.
      Of note is that the gender split was fairly even (52% men and 48% women) which indicates that since Jenkins’ (1992) research there are more women involved in the volunteer programme. This may reflect success in terms of Jenkins recommendations to encourage women to become involved by actively seeking their involvement, developing appropriate projects, and being sensitive to women’s needs.
      Read the PDF: Assessing the benefits for conservation of volunteer involvement in conservation activities

      Gender differences in social support in the decision to volunteer
      Wymer, W. International Review on Public and Nonprofit Marketing May 2012, Volume 9, Issue 1, pp 19–26
      This paper reports the results of a study that examines gender differences relating to social influences and norms when individuals are making the decision to volunteer. The results were significant and supported the hypotheses. Females are more likely than males to expect reciprocation in volunteer recruitment by individuals within their social networks. Females are more likely than males to seek social support when initiating volunteer service. Managerial implications and suggested areas of future research are discussed.
      Check with your library

      Men’s and women’s volunteering: Gender differences in the effects of employment and family characteristics
      Hiromi Taniguchi. Nonprofit and Voluntary Sector Quarterly March 2006 vol. 35 no. 1 83-101
      There is a statistically significant difference in the way employment status affects men’s and women’s volunteering behavior. Relative to full-time employment, part-time employment encourages women’s volunteer work but not men’s, while unemployment exclusively inhibits men’s volunteering. A significant gender difference is also in the effect of elderly care. Women typically spend more time providing unpaid care to aging family members, and this will further contribute to the gender gap in volunteering among family caregivers to the elderly. Implications of these and related findings for volunteer work organizations are discussed.
      Check with your library

      Te Mana tu o te Wahine: women as leaders in the community & voluntary sector
      Heathrose Research Ltd. Wellington: Women in Leadership Aotearoa, 2013.
      There is little information in Aotearoa New Zealand about how women are represented across the Community and Voluntary Sector (CVS), despite the fact that the sector’s voluntary and paid workforce is heavily dominated by women.
      Read the PDF: Te Mana tu o te Wahine: women as leaders in the community & voluntary sector

    • Development and evaluation of a brief LGBT competence training for counselors and clinical psychologists.
      Moleiro, Carla, Nuno Pinto, and Ana Chhaganlal. Jan. 2014.
      The sample was composed of volunteer clinicians, who initially appeared motivated and interested in issues related to LGBT clients. This warrants caution in both reading the present results, but also in the ability to generalize them. In fact, if subtle discrimination and pathologization were present among these clinicians, much more would be expected from a general sample of clinicians. Furthermore, the sub-group of volunteers for the focus-group follow-up may not be representative of the experiences of the sample.

      Supporting Lesbian, Gay, Bisexual and Transgender (LGBT) Callers
      Samaritans Ireland. [No date]
      This guide is written for Samaritans volunteers to support them in providing a confidential, non-judgmental listening service to LGBT callers. It aims to advance their understanding of the circumstances and experiences of LGBT people in Ireland so that they may better understand the issues callers may be dealing with. In addition to the general reasons for someone calling Samaritans, there are specific issues that LGBT callers may be facing. They can also face challenges and barriers which Samaritans volunteers can help reduce or eliminate.
      Read the PDF:Supporting Lesbian, Gay, Bisexual and Transgender (LGBT) Callers

      Volunteers work for lesbian, gay, bisexual, transgender, and queer rights: Motivations at a Rochester social justice organization.
      Trevor G. Gates, Elizabeth Russell & Jeanne Gainsburg. Journal of Gay & Lesbian Social Services Volume 28, 2016 – Issue 1.

      The study found that these volunteers are motivated primarily by their personal values, mission of the organization, and desire to develop and maintain social relationships with the LGBTQ community. Implications for volunteer resource management and research are explored.

    • Health and safety protections – Community Law
      The Act covers a limited category of volunteers who do regular and ongoing work. You’re protected as one of these volunteers (called “volunteer workers” in the Act) only if the organisation you volunteer for employs one or more staff, and the volunteer work you do is regular and ongoing and is an “integral part” of the organisation, and you’re not involved in any of the following exempted activities: fundraising; helping with sport or recreation (like coaching your child’s team for their school or club); helping schools or other educational institutions with off-site trips and activities; or providing care in your own home.
      Health and Safety at Work Act 2015, s 36(2)
      Health and safety protections – Community Law

      Volunteers
      Employment New Zealand, 2016.

      A volunteer is not an employee and therefore is not covered by employment law. For somebody to be a volunteer they must not expect payment and they must not receive payment. It is often obvious when someone is a volunteer, for example, volunteering once weekly for a charity or community with no expectation of payment. The situation can be much more complicated when it comes to work experience, work trials and unpaid internships.
      Read the PDF: Volunteers

    • The effect of neighbourhood diversity on volunteering: Evidence from New Zealand key
      J Clark, B Kim. Journal of Economic Analysis and Policy, 2012.
      “We use pooled cross-section, between and fixed effects regressions to test whether volunteering rates are lowered by heterogeneity in race/ethnicity, language, birthplace, or income. We find that estimates are affected by neighborhood definition, and that ethnic and language heterogeneity are robustly associated with lower volunteering rates in New Zealand.”
      Check with your library

      Fact sheet | Maori volunteers
      Last updated 22 August 2013
      Nga Whakarereketanga ki Te Ture moo Te Hauora me Te Aarai Aituaa I Te Waahi Mahi 1992 (Key Changes to the Health & Safety in Employment Act 1992) Nga Tuuao Maori – Maori Volunteers
      Fact sheet | Maori volunteers [42 KB PDF]
      Read the Factsheet

      Glimpses of a better world: The role of tangata whenua, community & voluntary sector in the Canterbury earthquake recovery
      Address to Our Future Community and Voluntary Sector Forum, Hosted by Council of Social Services Christchurch and Te Runaka ki Otautahi Kai Tahu, Christchurch, 28 July 2011.
      One of the tribute songs written following the Canterbury earthquake includes the line “We are not heroes; we are a team”. In the aftermath of our quakes, who could be failed to be moved by so many people suddenly becoming altruistic, resilient, resourceful, and brave, stirred and motivated by a newfound sense of community and purpose. We have seen glimpses of a better world.
      Download the PDF:Glimpses of a better world

      Mahi aroha: Maori perspectives on volunteering and cultural obligations.
      Wellington, N.Z: Office for the Community and Voluntary Sector, 2007.
      The research findings from the study revealed that volunteering for Mäori is based significantly upon the notion of whanaungatanga (kinship) and the benefits, both for individuals and the wider community, derived from contributing to the common good. For many Maöri interviewed for this research, the usual concept of “volunteering” did not accurately reflect their worldview or their own experiences of and motivations for carrying out unpaid work for whänau, hapü, iwi and other Mäori organisations and individuals.
      Read the PDF: Mahi aroha: Maori perspectives on volunteering and cultural obligations

      Mana ngākau = Community compassion : Māori and Pasifika ‘volunteer’ work
      Oliver Helena Fiona. Te Momo, Lily. George, Teena. Brown Pulu, Massey University. Office of the Directorate Pasifika@Massey. Print book. Auckland, N.Z. : Office of the Directorate Pasifika, Massey University : Masilamea Press, 2013.
      By focusing on volunteers in specific communities, the discussions trace the changes in service delivery, access to resources, and the impact of state policies on services provided. It is a determined discussion because it strives to make connections between communities, volunteers, Māori, Pasifika people, and the state.
      Check with your library

      A Māori love story: Community-led disaster management in response to the Ōtautahi (Christchurch) earthquakes as a framework for action
      CM Kenney, S Phibbs. International Journal of Disaster Risk Reduction Volume 14, Part 1, December 2015, Pages 46–55.
      The Māori disaster management response to the Christchurch earthquakes and subsequent urban recovery process constitutes an exemplar of best practice. During the emergency management phase, Māori risk management initiatives were collaborative, effective and shaped by kaupapa (cultural values), specifically the value, ‘aroha nui ki te tangata’ (extend love to all people). In this article, the potential value of Māori kaupapa-based technologies for shaping contextually relevant disaster management and risk reduction strategies is considered.
      Check with your library

      Pacific perspectives on cultural obligations & volunteering : finding meaning in what you do
      Webster, Iris. Just change (Online), Feb 2008; n.11:p.7
      Presents findings from new research into concepts of volunteering among Pacific people living in NZ. Looks at the ideals of NZ volunteering in comparison to Pacific community help.
      Check with your library

      A qualitative study into Pacific perspectives on cultural obligations and volunteering
      A Research Project Carried out by the Pacific Section and The Family Centre Social Policy Research Unit. Taimalieutu Kiwi Tamasese, Tafaoimalo Loudeen Parsons, Ginny Sullivan and Charles Waldegrave
      It is important that Pacific conceptions of social capital are analysed and explicated, including the concepts of acknowledgement and wellbeing, in order that the fullness of the meaning of cultural obligation and volunteering in a Pacific sense is allowed to take root in New Zealand and to be embraced in government documents. Only when this occurs will policy be able to address and speak to Pacific sensibilities and understandings. (date?)
      Read the PDF

      Social capital and voluntary activity: Giving and sharing in Maori and non-Maori society
      D Robinson [et al.] Social Policy Journal of New Zealand • Issue 17 • December 2001
      This paper provides a definition of social capital and introduces a framework for understanding the concept in Mäori terms. The proposition that engaging in voluntary activity is an essential aspect of social capital leads to consideration of the way in which such activity is viewed in Päkehä and Mäori terms, conceptualised as a distinction between giving (European concept of volunteering) and sharing (Mäori concept of cultural obligation). Giving, sharing, duty and reciprocity are put forward as ways in which people behave, and volunteering is placed alongside public service, governance and unpaid work as illustrations of ways in which voluntary activity is described.
      Read the PDF: Social capital and voluntary activity

      The Social Report 2016 – Te pūrongo oranga tangata [MSD] Voluntary Work. Ethnic Differences
      In 2012, people who identified as European/Other were more likely than those in the Asian ethnic group to volunteer (31.5 percent compared with 21.6 percent). Pacific peoples and Māori had similar proportions of volunteering to European/Other (34.1 percent and 31.4 percent respectively). In general, there has been a drop in volunteering for all ethnic groups between 2010 and 2012.
      Read the Report

      Volunteering : a choice or responsibility?
      Katene, Rahui. Playcentre Journal, Win 2010; n.138:p.14-15.
      Presents a speech by Rahui Katene, Member of Parliament for Te Tai Tonga, on the importance of every family’s contribution to our children’s and communities’ successful future. Looks at how the volunteer base is supported. Reflects on findings from the study, Success for Māori children in early childhood. Outlines the Government initiative to boost participation of Māori, Pasifika and children from lower socio-economic backgrounds.
      Check with your library

      Volunteering from a Māori perspective
      Just change, Feb 2008; n.11:p.6
      Presents some of the key findings from the 2007 report, ‘Mahi Aroha: Māori perspectives on volunteering and cultural obligations’. Looks at the relationship between the fulfillment of cultural obligations and volunteering for Māori. Discusses ideas of whanaungatanga and mahi aroha (work performed out of love, sympathy or caring and through a sense of duty). Describes the range of mahi aroha activities undertaken by Māori and the motives for doing so.
      Check with your library

      Volunteering predicts happiness among older Māori and non-Māori in the New Zealand health, work, and retirement longitudinal study.
      Dulin, Patrick L.; Gavala, Jhanitra; Stephens, Christine; Kostick, Marylynne; McDonald, Jennifer. Aging & Mental Health. Jul2012, Vol. 16 Issue 5, p617-624. 8p.
      This study provides evidence that volunteering is related to increased happiness, irrespective of ethnicity. It also provides further evidence that the relationship between volunteering and happiness is moderated by economic resources. Older individuals at the low end of the economic spectrum are likely to benefit more from volunteering than those at the high end.
      Check with your library

    • For statistics on volunteering within New Zealand see Sector Statististics: Volunteering in New Zealand

      Counting for more : Value added by voluntary agencies (VAVA). Phase 2, A pilot study measuring outputs and outcomes.

      New Zealand Federation of Voluntary Welfare Organisations. , PricewaterhouseCoopers (N.Z.) Print book. Wellington [N.Z.] : New Zealand Federation of Voluntary Welfare Organisations, ©2007.
      Check with your library.

      Counting for something : value added by voluntary agencies. (VAVA) project report summary

      This project has been developed to provide measures of the work of voluntary organisations, recognising that annual accounts do not adequately reflect the full value these organisations add to social wellbeing and the economy.
      Counting for something : value added by voluntary agencies. (VAVA) project report summary

       

      Economic theories of the voluntary sector : a survey of government failure and market failure approaches
      Brian DolleryJoe Wallis. Dunedin, N.Z.: Dept. of Economics, University of Otago, [2002]
      Economics discussion papers (Dunedin, N.Z.) ; no. 0208.

       

      Manual on the measurement of volunteer work

      International Labour Office. Print book. Publication: Genève, Switzerland : International Labour Office, 2011.
      Presents a data collection strategy for measuring volunteer work that is cost-effective and reliable, a definition of volunteer work, a measurement methodology to identify volunteer workers and their characteristics, and an estimation methodology to value their work. 
      Manual on the measurement of volunteer work

      Outcomes, accountability and community & voluntary organisations in New Zealand: Holy Grail, Black hole or wholly possible?
      Nowland-Foreman, G., (2016).  Centre for Not for Profit Leadership, Auckland.

      This paper suggests there are both practical and conceptual problems relying on an Outcomes approach, including counter-productive incentives, and perverse threats to an organisations actual learning and on-going improvement. The paper concludes with what, instead, might be useful and realistic for both funders and community & voluntary organisations to do in the face of these increasing demands for an Outcomes focus.
      Outcomes, accountability and community & voluntary organisations in New Zealand: Holy Grail, Black hole or wholly possible?

      Unsung
      Fisher, Craig. Chartered Accountants Journal of New Zealand, Apr 2010; v.89 n.3:p.36-37.
      Deals with the need to measure, value and record volunteer input in the annual financial statements of charities or other not-for-profit entities. Outlines the key principles and questions involved in doing so, then discusses how to determine the value of a volunteer. Considers possible challenges.
      Check with your library.

    • ActivAsian volunteers
      Settlement ACTIONZ, ACTIONZ 6, July 2016.
      One of ActivAsian’s most successful initiatives came about almost by accident…For the students, volunteering has many benefits. It brings new experiences, establishes friendships, and it looks good on a CV.
      ActivAsian volunteers

      ActivAsian – Working with migrant populations
      Settlement ACTIONZ, ACTIONZ 6, July 2016.
      Not everything ActivAsian tried worked first time round, but they soon found relationships were key.
      ActivAsian – Working with migrant populations

      A Common Purpose – Formal Volunteering and Cultural Diversity
      Robinson, Fran. Volunteering WA, 2012.
      A resource booklet for agencies and groups involving volunteers that provides information on FAQ’s they may have on how to further increase the diversity of their volunteers has been produced. The booklet also includes 20 country profiles, providing information on the structure of volunteering in each country and cultural facts relevant to volunteering.
      Read the PDF: A Common Purpose – Formal Volunteering and Cultural Diversity

      Enabling integration : building social capital through volunteering
      Hubscher, Ruth. Just change (Online), Feb 2008; n.11:p.28.
      Reflects on the contribution ESOL Home Tutor volunteers make to the social capital of NZ. Looks at the benefits for both the migrant and the volunteer in the relationship they build together through English second language tutoring.
      Read it online

      Ethnic Communities and Volunteering. Maori, Pacific and Ethnic Groups
      Volunteering Hawkes Bay [undated]
      We recognise that for Maori, pacific and ethnic communities the concept of volunteering is different from the New Zealand mainstream idea of volunteering. Ethnic people think of volunteering as the fulfilment of family and social obligations and responsibilities. These activities revolve around helping, sharing and giving, first to their own family, closely followed by their extended families, then to their own ethnic communities and finally to the wider community.

      The experience of Chinese migrants volunteering in mainstream organisations
      Ruby Ku Hsiang-Lan. Tan. Thesis/dissertation. Research report (M. Appl. S.W.)–Massey University, Albany, 2010.
      This was a research report presented in partial fulfilment of the requirements for the degree of Master of Social Work (Applied) at Massey University, Albany, New Zealand.
      [No summary available]

      The first door that opened: experiences of migrants in Wellington’s volunteer sector.
      Gray, Rebecca. Wellington, N.Z: Steele Roberts. Publishers : Volunteer Wellington, c2008
      Originally presented as the author’s thesis (M.A. Applied)–Victoria University of Wellington, 2005.
      [No summary available]

      ‘I made a new friend’: new migrants in the voluntary sector
      Harper, Pauline. New dialogue: magazine of the New Zealand Federation of Voluntary Welfare Organisations, Mar 2006; n.14:p.20-21.
      Describes the various motives of new migrants who sought voluntary sector work with Volunteering Wellington in its Wellington, Lower Hutt and Porirua branches.

      The motivation and reasons for volunteering of Chinese new settlers in New Zealand
      a research report presented in partial fulfillment of the requirements for the degree of Master of Social Work (Applied) at Massey University, Albany, New Zealand
      Zheng Jiang Hu, Massey University. M. Appl. S.W. Massey University, Albany 2014.
      The researcher interviewed three Chinese immigrants who have experience as volunteers. The goals of the research were to attempt to find answers to these questions: 1. What are the intrinsic and extrinsic motivations that have led the participants to engage in volunteering activities; 2. How do they think Confucianism or other Chinese traditional philosophies impact on their values and behaviours; 3. How do they assess the influences of immigration and the New Zealand context on their volunteering.

      Perceived benefits: views of volunteers in a joint health service/consumer hospital library, a genealogy library and a refugee and migrant centre, with a particular focus on non-English speaking background (NESB) volunteers
      Valerie Grace. Anderson. Thesis/dissertation submitted to the School of Information Management Victoria University of Wellington in partial fulfilment of the requirements for the degree of Master of Library and Information Studies Publication: 2006.
      [No summary available]

      Source of growth in ethnic communities
      The New Zealand Association Resource Centre. April 2013.
      Voluntary membership-based organisations can play a meaningful role in breaking down barriers and aiding the assimilation and integration of new citizens. At a time when many collective entities are experiencing static or declining numbers and suffer from a lack of active volunteers they could seriously consider the migrant population as an available pool of potential members.
      Source of growth in ethnic communities

      Stories of engagement between mentors and Wellington’s refugee communities
      Elizabeth Clements, Branka. Cicak, Volunteer Wellington. Print book. Wellington, N.Z. : Volunteer Wellington & Steele Roberts, 2010.
      In 2006, Volunteer Wellington, Changemakers Refugee Forum and the Wellington Community Law Centre set up a mentoring project for Wellington’s refugee communities. This book documents the project, threading its way through the stories of the project team and the participants.

      Targeted population sport engagement model – Harbour Sport
      ActivAsian June 2010.
      A volunteer is recruited from each targeted ethnic community who is prepared to be the contact for the sport. This person would provide general information about your sport and contacts for clubs, coaches and volunteering opportunities. Successful integration is the product of a two way adjustment to assist with promoting volunteering as a method for enhanced integration into New Zealand.

      Tips for keeping migrant volunteers
      Settlement ACTIONZ, ACTIONZ 6, July 2015.
      Immigration NZ. Adapted from A PATH TO INTEGRATION: Migrants Volunteering in the Community, International Organisation for Migration.

      Volunteering in ethnic communities
      Elborn, Sheryn. New dialogue : magazine of the New Zealand Federation of Voluntary Welfare Organisations, Sep 2005; n.12.
      Summarises the report ‘Volunteering in Ethnic Communities, a Dialogue with Ethnic Communities’. Outlines its findings as to the barriers to volunteering for people from ethnic communities. Mentions other work done by the NZ Federation of Ethnic Councils.

      Volunteering to work, a trodden path
      Basanayake, Asoka. New dialogue: magazine of the New Zealand Federation of Voluntary Welfare Organisations, Sep 2005; n.12.
      Describes the services provided by the Auckland Regional Migrant Services (ARMS). Outlines their volunteer programme introduced two years ago to enable migrants to gain necessary NZ experience for employment.

    • Absolutely Positively Ageing: Positive ageing and volunteering in Wellington, Aotearoa New Zealand
      John Overton, Polly Stupples, Alice Clowes. Victoria University of Wellington 2016.
      The research findings illustrate the complexities inherent in the relationship between volunteering and positive ageing and show how volunteering was used by the participants as a means to resist and challenge negative stereotypes and representations of ageing. There was a fine balance between the promotion of volunteering as one of a multitude of ways in which older people can participate in their communities and overstating the benefits of volunteering to individuals and their communities without revealing the potential challenges.

      Absolutely Positively Ageing: Positive ageing and volunteering in Wellington, Aotearoa New Zealand

       

      The conscientious retiree: the relationship between conscientiousness, retirement, and volunteering
      Mike, Anissa, Joshua J. Jackson, and Thomas F. Oltmanns. Journal of research in personality 52 (2014): 68-77.
      Cross-sectional and longitudinal analyses revealed that conscientious, retired individuals were more likely to volunteer than conscientious, working individuals. Findings indicate that volunteering during retirement fills an important niche for high-striving, conscientious individuals.
      Check your library

      Doing good and feeling well : understanding the relationship between volunteering and mental wellbeing in older adult populations through the application of a social-cognitive theory of depression
      Cooper, Louise Elizabeth. A thesis presented in partial fulfilment of the requirements for the degree of Doctorate in Clinical Psychology at Massey University, Albany, New Zealand. 2005.
      Previous research indicates that volunteering can improve positive psychological wellbeing, and protect against the onset of depressive symptoms amongst older adults. This research suggests that the amount of investment in self-concept facilitated by a volunteering role is related to psychological wellbeing. To a large extent, these findings align with a social-cognitive theory of depression (Oatley & Bolton, 1985), but they raise questions about the way that compensatory coping through social role changes has previously been theorised.
      Check your library

      I volunteer, therefore I am? Factors affecting volunteer role identity
      Erik van Ingen & John Wilson. Nonprofit and Voluntary Sector Quarterly, July 18, 2016.
      This study found a strong association between age and volunteer role identity. For older volunteers, the volunteer role is a more important part of who they are. We find that retirement plays an important role in this. The retirement effect, in turn, is accounted for by the extra time retirees invest in the role, signaling a compensation strategy. A similar substitution effect was found for the unemployed/disabled, but not for widowhood.
      Check your library

      Organizational support and volunteering benefits for older adults
      Fengyan Tang, EunHee Choi, Nancy Morrow-Howell. The Gerontologist (2010) 50 (5): 603-612
      This study tested a theoretical model of volunteering benefits and examined the mechanism through which volunteering benefits older adults. Findings suggest that psychological well-being of older adults can be improved through engagement in meaningful volunteer activities and contribution to others.
      Check your library

      Senior volunteering in the context of active ageing
      Pavelek, Lukas. World Applied Sciences Journal 26.8 (2013): 1070-1078.
      The paper deals with active ageing and presents results from a research study realized on the topic of senior volunteering in various non-profit organizations across Slovak republic and from senior volunteers themselves. The main goal of the study was to identify the motives for volunteering of the elderly, investigate various factors connected with this phenomenon and to improve the ways NGO’s can approach this population. The findings support the thesis that volunteering in a higher age can improve the individual life of seniors, although many barriers and obstacles were identified too.
      Read the PDF: Senior volunteering in the context of active ageing

       

      University of the Third Age in Australia and New Zealand: Capitalising on the cognitive resources of older volunteers.
      Swindell, Rick et al. Australasian Journal on Ageing; Dec 2011, Vol. 30 Issue 4, p196-201.
      In total, 164 of 265 independent U3As in Australasia provided detailed counts of all activities carried out by their volunteers. Conclusion: Expert retirees who are engaged in meaningful voluntary activities in their U3As provide valuable in-kind contributions to the well-being of members and to the national economy.
      Check your library

      Volunteer connections : new strategies for involving older adults
      Volunteer Canada, 2001.
      “Canadians who volunteer their time tend to be older and as our population matures into a growing force, ripe with potential, a true Canadian natural resource will become available for the voluntary sector.”
      Volunteer connections : new strategies for involving older adults

      Volunteering as reciprocity: Beneficial and harmful effects of social policies to encourage contribution in older age
      Christine Stephens, Mary Breheny & Juliana Mansvelt. Journal of Aging Studies Volume 33, April 2015, Pages 22–27
      Volunteering is seen as being beneficial for older people, particularly those with few resources but few financial resources and poor health prevent many older people from volunteering. Social norms of reciprocity mean that volunteering contributes to a positive identity and policies must support the many ways older people can be involved in their communities.
      Check your library

      Volunteering predicts happiness among older Māori and non-Māori in the New Zealand health, work, and retirement longitudinal study
      Patrick L. Dulin , Jhanitra Gavala , Christine Stephens , Marylynne Kostick & Jennifer McDonald (2012), Aging & Mental Health, 16:5, 617-624
      Older individuals at the low end of the economic spectrum are likely to benefit more from volunteering than those at the high end.
      Check your library

      Implications of New Zealand’s ageing population for human support and health funding
      Author: Zodgekar, Arvind.
      Source: NZ Population Review 26(1) 2000
      Abstract: This paper explores the implications of New Zealand’s ageing population for future family support, community (voluntary) services and health care facilities and health services funding. It examines the impact of demographic changes on the family’s ability to provide support, the probable extent of disability, the potential level of volunteering, and the implications for health service.
      Check your library

      Experience of a lifetime : older New Zealanders as volunteers
      Author: Gee, Susan.
      Imprint: Wellington, N.Z. : Victoria University of Wellington, 2001
      A report from the 40+ Project supported by the Foundation for Research Science and Techology. Contents: Examples -Business mentor scheme: sharing knowledge and skills, John Probert–Volunteer community co-ordinators, Jane Yoong–Age Concern: working together to promote the quality of life of older New Zealanders, Kathy Glasgow and Susan Gee–Supergrans, Mamari Stephens. Perspectives – Kaumatuatanga reciprocity: Maori elderly and whanau, Mason Durie–Action research at Mana College: intergenerational contact in the Year of the Volunteer, James H. Liu–“Those who help others help themselves”: who helps and what might they gain? Susan Gee–What can the census tell us? Judith Davey.
      Check your library

      Managing an ageing third sector workforce : international and local perspectives
      Author: Steinberg, Margaret; Cain, Lara
      Source: Third Sector Review 10(1) 2004 : 7-26
      Australia, like all developed and most developing countries, is facing major contextual changes, one of which is an ageing population, largely through declining fertility and increasing longevity. With the population ageing, the non-profit sector will face changes in the availability, work requirements and age management of both paid and voluntary staff. In this article, data and directions for work and workforce planning and related discussions are presented in order to assist the Australasian non-profit sector explore contemporary and future age management.
      Check your library

      Half a million dollars a year: voluntarism within New Zealand Universities of the Third Age
      New Zealand Journal of Adult Learning, May 2000; 28(1):23-31
      Author: Swindell, Rick (Griffith University, Brisbane)
      Outlines a study that quantifies the extent of voluntary service within NZ Universities of the Third Age (U3A) and proposes a dollar value for this service. Explains that the study was part of a large survey that examined 3 different aspects of U3A life in Australia and NZ : voluntarism, management and future visions. Discusses the findings.

    • Enthusiasm expected; experience not essential: New Zealand sporting event organisers and the volunteer workforce
      Joany Grima, 2014. A research report presented in partial fulfilment of the requirements for the diploma of Postgraduate Diploma in Business and Administration in Communication Management at Massey University, Wellington, New Zealand.
      The results of this research show that volunteers are highly valued by event organisers, are treated considerately and are central to the successful delivery of sporting events in New Zealand, regardless of size or scope. The impact of volunteers on the delivery of sporting events was found to be significant; highlighting the possibility that many events would be at risk of not being staged without the volunteer support they have come to depend on. Read the PDF Enthusiasm expected; experience not essential

      Finding and keeping volunteers: what the research tells us
      Department of Internal Affairs, with: Sport New Zealand. 2006
      Understanding volunteering from the perspective of those who volunteer was the central theme of the study. It provides recommended actions. Read the Report: Finding and keeping volunteers: what the research tells us

      Government involvement in New Zealand Sport – sport policy: a cautionary tale.
      Lawrence, H. D. V. (2008). (Thesis, Master of Sport and Leisure Studies (MSpLS)). The University of Waikato.
      This thesis examines the impact of government intervention on the sport sector, its funding paradigms and the extent of sector engagement in a policy for sport. It also provides a rationale for revitalising the engagement between government and the New Zealand sport sector to meet the expectations of a modern state sector to meaningfully engage citizens and the non-government sector in the formation of policy and planning its implementation. Check with your library.

      Social capital production: sport event volunteer perceptions and impacts
      Tidey, Ann. (Thesis for Master of Business, Auckland University of Technology. 2010)
      The challenge for event managers is to understand social capital generation so that organisational needs might be better balanced with the needs of volunteers. Research on the social capital concept relies on qualitative analysis techniques, reflecting that social capital is borne out of relationships which constantly change. It is the location, quality and quantity of interactions which determine whether social capital is produced and used, and can impact the success of sport event strategies. While community groups share a common incentive for supporting events with the payment of crew, the incentive is not a catalyst for forging bridging ties. Additionally, the bridging ties of volunteer event directors to community groups are fragile. As intermediaries they put in the most effort for least social and economic reward. This fragility, combined with the expectations placed upon these intermediaries by event organisations could place the event industry in Taupo in jeopardy and warrants review. Check with your library

      Sport and active recreation in the lives of New Zealand adults: 2013/14 Active New Zealand Survey results
      Kay Haughey. Sport New Zealand, 2015.
      This initial survey report provides an up-to-date snapshot on how, when and where adults are engaging in sport and active recreation as participants and volunteers, includes results about levels of volunteering and volunteer roles and changes in participation (including in popular activities) and volunteering between 2007/08 and 2013/14. Read the PDF: Sport and active recreation in the lives of New Zealand adults: 2013/14 Active New Zealand Survey results

      Sports volunteers’ experiences survey
      Department of Internal Affairs, with: Sport New Zealand. 2011
      Sports volunteers report many positive experiences but also identify some challenges and barriers to successful volunteering. Read the Report: Sports volunteers’ experiences survey

      Valuing your sports volunteers : how to recruit, retain, recognise and reward your volunteers
      Simon Kirkland. Print book Publication: Leeds [England] : Published on behalf of Sport England by Coachwise Business Solutions, 2006. Check with your library.

      Volunteering insights report
      GEMBA, comissioned by Sport New Zealand. 2015.
      This report employs data collected via the GEMBA sports and entertainment report (GSER) to provide insights about New Zealand sport and recreation volunteers. A range of topics are explored including volunteering roles, frequency and length of volunteering, intention to continue volunteering, motivations, and volunteer development. Read the PDF: Volunteering insights report

      Volunteers : the heart of sport : the experiences and motivations of sports volunteers.
      SPARC (Organization : N.Z.). Wellington, N.Z. : SPARC, [2008]

      Findings from the Sports Volunteers’ Experiences Survey conducted on behalf of Sports and Recreation New Zealand (SPARC). In the survey, sports volunteers report many positive experiences but also identify some challenges and barriers to successful volunteering. The Sport and Recreation Knowledge Library where this is found is another excellent source.

      Download the PDF Volunteers : the heart of sport : the experiences and motivations of sports volunteers.

      What works? A systematic review of research and evaluation literature on encouragement and support of volunteering
      Department of Internal Affairs: DIA June 2010.
      In the survey, sports volunteers report many positive experiences but also identify some challenges and barriers to successful volunteering. This report includes recommendations on ways to improve the sports volunteer experience. Download the Report: What works? A systematic review of research and evaluation literature on encouragement and support of volunteering

    • Corporate social responsibility and the Millennials.
      McGlone, Teresa; Spain, Judith Winters; McGlone, Vernon. Journal of Education for Business. Jul/Aug2011, Vol. 86 Issue 4, p195-200. 6p.
      The authors examined the corporate social responsibility (CSR) attitudes of college students and the correlation of these attitudes with willingness to work for companies that emphasize CSR through employee volunteerism. The outcome from an event consisting of 9 high-level executives from for- and nonprofit companies explaining their CSR philosophy to these students is described. Results indicated that the event itself was responsible for changes in the students’ attitudes and were not correlated with earlier attitudes or actions.
      Available at your library through Ebscohost
      A cross-cultural examination of student volunteering: Is it all about résumé building?
      F. Handy [et al.] Nonprofit and Voluntary Sector Quarterly, September 3, 2009.
      Findings suggest that students motivated to volunteer for building their résumés do not volunteer more than students with other motives. However, in countries with a positive signaling value of volunteering, volunteering rates are significantly higher. As expected, students motivated by résumé building motivations have a lower intensity of volunteering.
      Check with your library

      Engaging Millennial volunteers: understanding a new breed of volunteers
      McLay, Kathleen. Volunteering Queensland, 2016.
      This document addresses the key challenges for successfully engaging Millennials, how to develop an effective recruitment strategy and how to capitalise on the skills the Millennials have to offer. It also includes a guided approach to enabling change that will help with launching a Millennial volunteer program.
      Download the PDF: Engaging Millennial volunteers

      Millennials are drawn to companies that offer chances to volunteer.
      O’Neil, Megan. Chronicle of Philanthropy. 7/17/2014, Vol. 26 Issue 15, p14-14. 2/3p.
      The article discusses the June 2014 Millennial Impact Report of consulting firm Achieve which reveals that millennials, individuals aged 20 to 34, claim that their companies’ volunteer policies played a huge role in their decision to apply for a job. Topics mentioned include the positive outlook for millennials in terms of community service.
      Go to article or check with your library.

      Placing Youth in a Volunteer Framework
      Volunteering Auckland, Maryanne Wardlaw, 2014
      This publication looks at the relationship between youth and nonprofits from the organisational perspective, discovering the reasons why few organisation choose to accept youth volunteers, the challenges and prejudices, and proposing ways volunteer centres can equip organisations to overcome them.
      Download the PDF

      Volunteer connections : family volunteering : making it official
      Volunteer Canada, 2004.
      “When organizations actively include families in their pool of volunteers, great things can happen.”
      Read the article

      Volunteer connections: new strategies for involving youth
      Volunteer Canada, 2001.
      A volunteer program management manual designed to assist both professional administrators of volunteer resources as well as individuals who find themselves recruiting, managing, overseeing and supporting volunteers.
      Read the publication

      Volunteering to Learn
      Murdoch University, Curtin University, and others.
      University student volunteering is a practice adopted by universities to enhance student learning, yet little is known about the how and why of this learning. This project, “Volunteering to Learn: Enhancing learning in the student volunteering experience in Australian universities”, took place from 2013 – 2015. The project identified how universities, students and host organisations work together to enable successful outcomes for all parties.
      Good Practice Guides and Concept Guides have been developed from the project which identified three types of university student volunteers, four types of host organisations and eight models in operation across Australian universities. A Companion Guide has been developed to accompany the Good Practice and Concept Guides and to offer more information on some aspects of University Student Volunteering.
      View the resources

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