Useful Resources

National guidelines for all levels

During the March and April lockdowns, we worked closely with the Volunteer Centre Network and the National Crisis Management Centre as part of our efforts we all made in the fight against COVID-19!  During that period a series of guidelines were issued centrally by the National Crisis Management Centre and New Zealand Government.

Alert Level 4 guidelines:

Alert Level 3 guidelines:

Alert Level 2 guidelines:

Other key resources include:

VNZ’s Volunteering Resources (click to view)

Published: 24 March 2020 (updated 15 April 2020).

  • Resources for volunteer involving organisations.

Pandemic Resources (click to view)

  • Relevant pandemic resources from around the world. It is good to keep ahead and see how our friends across the world are managing through this pandemic.

Virtual Volunteering Resources (click to view)

  • Virtual volunteering resources from around the world.


Change for good: Please press pause (click to view)

  • The Chief Executives of the Wise Group have sent a paper called Please Press Pause to Government with the following important message about taking the time to reflect on some of the sector transformation that has been nimbly achieved over the past six weeks, because we don’t lose any of the social good that has been gained through the COVID-19 crisis.


Action Station’s COVID-19 Community Toolkit (click to view)

Published: 26 March 2020

  • Despite the restrictions of the current Level 4 lockdown, there are still many opportunities to support others and build community ties that will endure. This online resource will help anyone to reach out to those most vulnerable and affected by COVID-19 and collectively make sure they are safe and supported.


COVID-19 Information for Māori (click to view)

Published: March 2020

  • Te Puni Kōkiri have a dedicated page to provide further information and access to content about key issues that could affect you and your whānau, along with guidance and advice on how to manage the COVID-19 pandemic.


COVID-19 Migrant and Refugee Information (click to view)

Published: April 2020

  • Information for Settlement service providers, Non-Governmental Organisations (NGO), community groups, or individuals who work with or know recent migrants and/or former refugees.


Key messages from the New Zealand Search and Rescue Sector (click to view)

Published: April 2020

  • On behalf of our friends and volunteers who contribute to the New Zealand Search and Rescue sector we are sharing a message to support them. During the response to COVID-19 Alert Level 4 Lockdown, their message is simple and really important. “Staying home saves lives”. Coastguard New Zealand, AREC, Surf Life Saving New Zealand and LandSAR New Zealand are powered by a workforce that is 98 percent volunteers. We need to protect these volunteers from unneccessary call outs. Please follow their request.


Seek Volunteer: Improving your wellbeing through volunteering (click to view)

  • One area proven to improve individual mental health is volunteering, which is linked to relieving stress and alleviating symptoms of depression and anxiety. Seek Volunteer share some great tips on some of the benefits of volunteering.


Charities Services: Information for registered charities about COVID-19 (click to view)

Published: April 2020

  • Here you will find answers to some of the questions you may have in regards to your obligations as a registered charity during this time and what support is available.

Published: March and April 2020

Video resources

How Youth Can Respond to the Coronavirus Crisis

Managing Virtual Volunteers During a Pandemic

The Safety & Health of Volunteers. COVID-19 Webinar Series