Rob Jackson delivered a great Master Class on day two of our Pivot Conference in Auckland. This covered topics such as setting a clear philosophy of volunteering, to measuring the contribution of volunteers. In this session Rob also shared tools and strategies to help you effect change within organisations.

He also shared his latest “recommended reading” list with us.  Rob Jackson’s reading list follows below.

So here it is, Rob Jackson’s Reading List

Atul Gawande, The Checklist Manifesto

This book looks at the use of checklists in the business world and the medical profession, with Gawande examining how it could be used for greater efficiency, consistency and safety. Gawande stated he was inspired to write The Checklist Manifesto after reading a story about a young child who survived a fall into a frozen pond and discovering the physician who saved her relied heavily on checklists.


Matthew Syed’s Black Box Thinking

Black Box Thinking is about the willingness and tenacity to investigate the lessons that often exist when we fail, but which we rarely exploit. It is about creating systems and cultures that enable organizations to learn from errors, rather than being threatened by them.



Adam Grant’s Originals

In Originals Grant addresses the challenge of improving the world, but now from the perspective of becoming original: choosing to champion novel ideas and values that go against the grain, battle conformity, and buck outdated traditions. For a full book review, try this site.



Rob Jackson is Director of Rob Jackson Consulting Ltd, a consultancy and training company that helps engage and inspire people to bring about change. Rob has more than two decades experience working in the voluntary and community sector, holding a variety of strategic development and senior management roles that have focused on leading and engaging volunteers.